Verifying Your sh365 Account Identity
Account verification is the step that locks your withdrawals to you — not someone else. We ask for a copy of your national ID and a recent document that confirms your registered address, submitted through the secure upload section of your account settings. The process runs once; after that, your profile stays verified for future sessions. We handle these documents under standard
data-protection practices, and the information never moves outside the verification workflow. Completing this early means your first withdrawal does not sit waiting while documents are being reviewed — it is worth doing before your balance builds.
- Prepare Your ID — Have your Malaysian national ID (MyKad) or passport ready as a clear photo or scan — both sides if the ID carries information on the reverse.
- Upload Through Account Settings — Navigate to the verification section inside your sh365 account and upload the documents through the secure file uploader.
- Address Confirmation — A recent utility bill or bank statement showing your registered address completes the check — this confirms the account belongs to you.
- Verification Confirmed — Once approved, your account is marked verified and future withdrawals move through without this step holding things up.